Credit card or prepaid card — AMERICAN EXPRESS COMPANY (MI)

Didn't receive advertised or promotional terms. I am an American Express XXXX platinum cardholder and have been the victim of fraudulent advertising., I received a promotion targeted offer from American Express in XXXX , 2016 promising me XXXX bonus miles and XXXX XXXX qualifying miles if I spent {$75000.00} on their card in 2016 . I registered for the promotion and spent the qualify g {$75000.00}. I have never received the promised bonus or XXXX miles. I have called American Express repeatedly and have received a variety of answers including : yes they see the promotion and wait, the miles are on the way ; they see the promotion but do n't know why I have n't gotten the miles ; references to a computer glitch and no notes in the record regarding my disputes ; promises of