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Problem with rewards from credit card. I have been misinformed at least 4-5 times about the travel rewards program, the mileage need to get various awards, and the cost of the reward, in miles, when I use the two separate ways of redeeming miles : either as a statement credit or through the HSBC Travel Rewards department. Addressing the latter, I was told that the cost would be the same if I used either method, but that is not the case. I specifically called the travels reward and asked about this twice before purchasing my ticket. Each time I was given what I would learn was erroneous information. I now know, learning the hard way, that if I would have used the travel rewards department, it would cost only 24,000 miles for a ticket of up to {$400.00} ; however, if I got a statement credit