Loading Scampede…
None. On XXXX XXXX, XXXX, I called the customer service mortgage department at XXXX Bank. My call was to inquire about a {$14.00} fee that was added to my mortgage in XXXX of XXXX. I spoke with a woman named XXXX XXXX, who explained to methat due to my XXXX mortgage payment arriving 30 days late, XXXX Bank needed to send someone out to my home to see if I had abandoned my home. Because of this, I will be responsible for paying a {$14.00} fee. She proceeded to tell me that I am lucky to not have XXXX other charges since I am " always late. '' This concerned me because I have only been 30 days late with my mortgage XXXX time in almost 4 years. I also feel that XXXX Bank sending someone to " check my property " for signs that " I still live there '' was very intrusive. I was called