Money transfer, virtual currency, or money service — Coinbase, Inc. (None)

None. Unable to log in as 2FA code was lost. Filed initial ticket on XXXX XXXX 2017. Case ID # XXXX. Issue still not resolved. Keep on receiving the same automated responses and instructions, despite me continually telling them that they do n't apply in my case. 4 days sometimes goes by with no communication. Unable to access my account and funds.