Checking or savings account — CAPITAL ONE FINANCIAL CORPORATION (UT)

Funds not handled or disbursed as instructed. XX/XX/XXXX - My brother sent a cashier 's check from his Capital One 360 checking account to pay his rent. Capital One subsequently froze access to all of his accounts for a security alert. However the cashier 's check was delivered. He was told by Capital One that the cashier 's check had been cancelled ( the funds were returned to his accountXX/XX/XXXX - I sent a cashier 's check from my Capital One 360 checking account for {$650.00} to pay my brother 's rent since we were told his accounts were frozen and his original cashier 's check would not be sent. XX/XX/XXXX - His landlord called me and said the original cashier 's check was not honored by his bank. He demanded that I wire him money immediately or he would evict my brother. XX/XX/