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Account status incorrect. On XXXX i reported an auto accident in a private own location to XXXX insurance which days later XXXX declared my XXXX XXXX XXXX to be a total loss. XXXX agreed to pay off the car for a total of {$2900.00} but since the car was still under financing, the money would be redirected to the bank Credit Acceptance. The process took about 45 days in which I, without having a car, still continued to make monthly payments to the bank on time. Once the money from XXXX was sent to Credit Acceptance, the total amount was reduced. Credit Acceptance allowed me to pay the remaining balance in two installments. I made the payments on time and Credit Acceptance sent me a letter of XX/XX/XXXX stating that the contract has been canceled and that the account has been paid in full.