Student loan — WELLS FARGO & COMPANY (SD)

Trouble with how payments are being handled. On XX/XX/2011, I completed my schooling and began paying back my loan with Wells Fargo. The original loan amount was {$10.00}, XXXX. I have been paying on this loan now for approximately 8 years and the amount has increased instead of decreasing. My current payoff is about {$12000.00}. I contacted the company to see if they would accept a lesser amount to pay it off and they would not do it. I have already paid approximately {$9000.00} dollars. The company should be willing to accept a payoff in the amount of {$5000.00}.