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Frequent or repeated calls. We get repeated calls from Key Bank to our cell phones, which we use for business. We make payments and they dont go through but we get email confirmations that they did go through. Then weeks later the payments have not cleared out bank. Key has AGAIN charged us a late payment after we made a payment on XX/XX/XXXX and the email confirmation came to our email inbox at XXXX. Additionally, they need to stop calling. They can mail us what is needed via US mail ONLY. We did make another payment with the XX/XX/XXXX payment did not clear. We went online tonight to make a payment and the web site is AGAIN not working. Their website never works. We were able to log in but no account information will pull up. We just made a complaint and there are issues alre