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Account status incorrect. On XX/XX/2019, I instructed XXXX XXXX XXXX to pay the remaining settlement amount to XXXX XXXX XXXX for account ending in XXXX. A total of {$1300.00} was paid to XXXX XXXX to settle this account as " PAID OFF ''. I have tried to get XXXX XXXX to update my credit report accordingly to reflect the account has been closed and paid off with a {$0.00} Balance.