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Problem with customer service. I got an email at XXXX on a Sunday evening telling me I have a message. First I have to call to find out where the message center is. Apparently it's hidden under Services - Statements and Documents - view E-communications. Then I have to call back because it's a message telling to call but not why. " We're missing some important information Hi, XXXX. We've received your inquiry on your Citi Double Cash Mastercard account. We need more information from you before we can look into your question. Please call us at XXXX ( TTY/TDD : XXXX for hearing and speech impaired services only ) or go to citicards.com to provide more information. '' Fight through you voice mail system again only to be told they don't what it's about either but I should probably call ba