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None. On XX/XX/2019, we had a small fire in our home. The damage was enough that we are now living in temporary housing (that the insurance company is paying for). 1 month later, the insurance company issued an RCV check, which has both our names and our mortgage company on it, AmeriFirst. We signed the check, and sent it to the mortgage company, along with paperwork the mortgage company indicated it needed. AmeriFirst delayed for a month and had no contact with us. I phoned to inquire about the delay and spoke to an employee named XXXX. She informed my that our filing was mising an Adjustor's Affidavit. I consulted with my contractor, who had assisted in assembling the initial paperwork, and we discovered that there was nothing missing. We informed XXXX of this via email. She agreed t