Credit reporting, credit repair services, or other personal consumer reports — Experian Information Solutions Inc. (PA)

Account status incorrect. After graduating from my XXXX at XXXX, my student loans were serviced through XXXX. When I obtained employment that qualified me for Public Service Loan Forgiveness, I was notified that my loans would be transferred to XXXX XXXX for servicing due to this program in XX/XX/2018. In XX/XX/2018, I contacted XXXX XXXX to begin the process of being approved for the programming. I was told that my account would be placed in Forbearance/Deferment while I gathered the appropriate documentation from my employer and concerning my income to be considered for the Income Driven Repayment Plan and Public Service Student Loan Forgiveness. I had the documentation completed by my employer and sent to the provided agency. I thought everything was taken care of and my payment would b