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Problem using a debit or ATM card. I have a joint HSBC checking account with my daughter, who lives out of the country. On XX/XX/2019 her wallet was stolen from her ( cross body ) purse on a bus in XXXX. She immediately told me and I helped her contact all the entities that might be impacted. Included in the wallet was an ATM debit card from the HSBC account which she had never used. There was a note on the card with the PIN, which I had given her ( and told her to take off! ). There were no translators available by the time she tried to go the same night, so the next day, XX/XX/2019, she went to a local police station and made a theft report. She included the HSBC ATM card in the report listing what was in the wallet that was stolen. Meanwhile the card was used 5 times in XXXX at ATM ( s?