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Problem with customer service. Ive tried calling fed loan servicing 4 times to update my payment and login information because my account is locked out and the company either does not answer or when I get ahold of the company they tell me they can not update my account, Ive also sent them my military identification card and drivers licenses to prove that it is actually me and I have a heard nothing. This is affecting my crediting tremendously and I need to get this problem solved immediately. Thank you.