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Trouble getting information about the card. I received my new card for my child support and activated my card. I attempted to create an online account at www.bankofamerica.com/azdesEPC as instructed on the back of the card and with the paperwork that came with the card, but the site has been decommissioned. I called customer service at the number on the back of the card, and after a long hold I was told there was nothing that could be done. I just want online access to my account so I can know how much money is in it and transfer funds without having to pay an additional fee.