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Their investigation did not fix an error on your report. Equifax ; XXXX and XXXX are reporting incorrectly that I am ( 30 ) days late on the XXXX/XXXX XXXX - partial account umber XXXX. ( Please see page attached from my credit report. ) This account reports a {$0.00} balance and {$0.00} past due. Please keep in mind that it is impossible to be late on an account that has a {$0.00} balance. This false reporting of lates is harming my credit score and this line item needs to be removed from my credit report. I have contacted the bureaus to remove this however, I have not been successful.