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Other problem getting your report or credit score. Student Loan company Pennsylvania Higher Education Assistance Agency ( PHEAA ) is servicing my loan. Back in 2015 I moved/mailings got crossed payments didn't get made. Once I was notified I corrected this and have been making regular monthly payments since and it's all documented. Since I missed those payments they put loan in default and will not correct my credit report/credit score even though for the last 4 yrs I've made my timely payments. I'm presently trying to go for a mortgage with XXXX XXXX and they are stopping this from going through due to this issue. I've tried to call PHEAA they will not help me even though they state oh yes you've been in good standing with us for a while now! I've also provided XXXX XXXX the document with