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Difficulty submitting a dispute or getting information about a dispute over the phone. I already have been waiting fifteen days to get a banking statements for the last eight months and have been with this financial institutions for the last three years? What I find remarkable to be a finanacila institution and not be able to furnish bank statements? I am very appalled and upset? Especially when you have double standards and certain special procedures? I was hopeing for the last three to four weeks if you can find out why American exspress debit credit card can not send a ( 6-8 ) months bank statements please? And if you are able? to find out please? I would appreciate an honest answer? Or possibly the report from there institution asap? sent to ; XXXX, XXXX XXXX XXXX