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Problem with personal statement of dispute. I have been a US Bank Credit Card holder for 14 years. I have never missed a payment nor had a late payment till recently when I lost my job due to the Covid-19. In XX/XX/2020, There was a message form the US Bank XXXX, telling consumers that " US Bank Is there to help and there was a link and a phone number to call ''. I contacted that number and asked the rep to do a 90 days deferment for me, just like I did ask XXXX, XXXX XXXX XXXX XXXX ... US bank was very vague and did not specifically say that they have a deferment program but mentioned reversal of Late fees. I mentioned that all my other Credit Card Companies offered the 90 day deferment and why wasn't US bank following their Lead ... There was no answer from the rep. Long Stor