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Changes in terms mid-deal or after closing. In XX/XX/2020, I contacted US Bank to finance a boat. I stated that I wanted to purchase a boat for XXXX with XXXX down. I went through the approval process. The seller was driving several hours and wanted cash only. I requested that XXXX cash be made available to the seller in advance. The loan representative with the bank, XXXX, agreed. She also said they rarely do any boat loans ( I think this branch needs an audit as they don't seem to be well versed in many bank products, as I had multiple issues with opening a business account as well. ) Upon arriving, they were short XXXX in cash although we'd confirmed more than a week in advance that they'd have it. Apparently XXXX misinformed the staff about how much was needed. They were ab