Credit card or prepaid card — Paypal Holdings, Inc (NE)

Credit card company isn't resolving a dispute about a purchase on your statement. I used PayPal to purchase an annual subscription to XXXX in transaction ID XXXX for {$60.00} to XXXX for XXXX XXXX. I reached out to the seller who said they updated their application on my XXXX XXXX. and due to a technical issue on their end my account could no longer be accessed. In an email, which I shared with PayPal, they advised me to cancel and start over. On XX/XX/2020 I opened dispute Case ID : XXXX for Item not received. Since then I have had numerous phone conversations with PayPal and been repeated asked for supporting information as the buyer which I have provided. The seller has not been asked to provide information or respond to the case. This is clearly an item not received dispute which s