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Didn't receive advertised or promotional terms. I applied for the Chase XXXX XXXX card because of the 0 % interest rate on balance transfers they offered in at least 3 mailers inviting me to apply for the card. I applied for the card on XX/XX/20, was approved for the card on XX/XX/20 after sending additional documentation and calling Chase. I received the card on XX/XX/20 and called to get my account set up and card activated on XX/XX/20. When I logged on, I did not see an option to execute a balance transfer anywhere on the site, so I called back. I was told by 3 different representatives that there are no balance transfer offers on my account at this time and that there is nothing they can do about it. The third person I spoke to told me I could eventually have an opportunity to do a bal