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Investigation took more than 30 days. XXXX XXXX XXXX Good Day To You All. I have a Mortgage Loan with JP Morgan Chase Bank. I have been a very regular customer over the years, sometimes even paying my instalments, a month before. But due to COVID 19, my business, like millions of other businesses got severely affected. My location is awfully close to the infamous " XXXX XXXX '' in XXXX, which used to appear on XXXX and other channels daily, where 100 + people were dying every day. In fact, we had to close down our Business due to Lock Down Orders from the Governor and there was XXXX income for a few months. I therefore called up Chase Bank and requested their help with Forbearance in terms of the CARES Act., for the first time ever. I do not recollect the exact date. But I thin