Credit card or prepaid card — JPMORGAN CHASE & CO. (CO)

Information belongs to someone else. Around XX/XX/2020, I received a warning from my credit monitoring service ( XXXX ) that someone was opening a credit card account in my name. It turned out that attempts had been made to open at least three fraudulent credit cards in my name. I contacted JPMCB first. The customer service person said they had no record of this activity. When I called the other credit card companies, they were much more helpful. They arranged a seven year " Victim Alert '' be placed on my credit reports and immediately removed their " hard inquiry '' from the reports. However, JPMCB has failed to do this, even after multiple contacts by myself. Today I got my latest copy of my XXXX Credit report and the hard inquiry is STILL on this report, and I assume all the rest of my