Credit card or prepaid card — CAPITAL ONE FINANCIAL CORPORATION (WA)

Credit card company isn't resolving a dispute about a purchase on your statement. Date of transaction : XX/XX/20 Amount of transaction : {$620.00} I rented a vehicle from XX/XX/20 until XX/XX/20. The vehicle did not function and/or was unsafe to drive on multiple occasions. The merchant said they would issue credit. The merchant did not issue credit like they said. I initiated a dispute with Capital One. Capital One issued a temporary credit. Capital One then suspended the temporary credit and requested I sign a document in order to continue the dispute. I signed the document to request the dispute be continued. A few days later Capital One sent me a letter saying my dispute was closed because I did not provided all of the information, and " When you give your credit card number to a merch