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None. My mortgage was transferred to Freedom recently. On XX/XX/XXXX, I wanted to make a payment for half the XXXX amountdue. I was going to make the rest the week after. However, when I made the XXXX dollar payment on the website, it went to principal only, which was not what I intended. On XX/XX/XXXX, when I logged on to make the remaining payment, I realized what had happened. I knew it had been applied to principal because it was still showing the full amount due. I called Freedom and they said they could process a refund after 10 days, so call back on the XXXX, because that would be the 10th day. ( Call 1 ) XX/XX/XXXX, I called and was told by a man that I would receive the refund in 24-48 hours. ( Call 2 ) XX/XX/XXXX, it had been 48 hoursand I had not received the refund. I called