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Charged for a purchase or transfer you did not make with the card. This has been going on for almost a year now and I need help ASAP! I filed a fraud claim in XX/XX/2020 for 26 charges made to XXXX XXXX AND MADE IN XXXX XXXX! I have been calling and have followed all of their instructions and to this day, I have not received credit for the 26 fraud charges in the total amount of {$2500.00}. I called in XX/XX/2020 to follow up on yet another fraud claim I filed and the agents I spoke to kept saying something about ACH transactions and that they were having issues with filing the claim. I was told days after days of calling and being hung up on a few occasions their system were down and I needed to keep calling. Thats not my problem! I finally spoke to another agent who told me he had to sen