Credit card or prepaid card — U.S. BANCORP (IL)

Card was charged for something you did not purchase with the card. I did not purchase Air line tickets from XXXX XXXX XXXX XXXX a phony travel agency for {$580.00}. My US BANK Account ending XXXX was charged. I disputed it with U.S. Bank see attached XX/XX/2021 document. In a boiler plate letter dated XX/XX/2021 from US Bank stating that " After reviewing the information that has been supplied, we have determined that we are unable to assist you in resolving your dispute. Unfortunately, you did not cancel the merchandise prior to the date of the transaction. '' My dispute had nothing to do with merchandise. The dispute was based upon a fraudulent air line ticket charge to my U.S. Bank Card ending XXXX. I did not order the airline tickets for {$580.00}.