Checking or savings account — BANK OF AMERICA, NATIONAL ASSOCIATION (NY)

Problem using a debit or ATM card. On XX/XX/2021, XXXX dollars were taken out of my checkings account inside my local Bank of America branch with a teller. My account was a shared account with my father XXXX XXXX XXXX. This account is used by me to put my XXXX XXXX money. I did not authorize or make this withdrawal, neither did my dad. Two days later, on XX/XX/XXXX, I called BofA and made a fraud claim. The fraud department took three months with their investigation and replied to me on XX/XX/2021, denying my claim to refund me my money. The reason, as stated on their letter, was because my pin was used. I appealed this decision and asked them to re-open the case and investigate. On XX/XX/2021, they denied my case once again. Having no other option to appeal since my case was denied twice,