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Received bad information about your loan. In XX/XX/XXXX, I requested a review of my payments that were eligible for XXXXSLF. I work for a Public School ( 16 years and counting ) with Consolidated Loans, with 127 payments made towards them. Only 17 are eligible?? I have requested the reasons why only to be told thats all that are eligible. I requested that the payments be reviewed only to be told that it would take months to perform this recount. I was told that it would take three months, now I being told that they do not know how long the counting will take?? It took me 10 min to tally up my count? With the new Federal Rules for PSLF/TPSLF ALL of my payments should be counted. I have ALL of the necessary credentials for forgiveness, and I can not understand how I only have 17 paym