Credit reporting, credit repair services, or other personal consumer reports — SYNCHRONY FINANCIAL (GA)

Their investigation did not fix an error on your report. I was reported late 60 days for months of 2020 XXXX and XXXX. We tried to explain the work situation due to the pandemic however the company did not take any actions even after it was disputed through the credit bureau. We have always kept a good standing with SYNCB/AMAZON and SYNCB/XXXX XXXX but during COVID 19 every other company differed the payment or offered some sort of forbearance. We have payed the credit card off and request that SYNCB/AMAZON remove these late reports to credit bureaus.