Credit card or prepaid card — JPMORGAN CHASE & CO. (CA)

Credit card company isn't resolving a dispute about a purchase on your statement. Hello, I would like to file a complaint regarding Chase Bank 's unwillingness to uphold the terms of its Trip Delay Reimbursement policy. [ See attachment 1 - Chase Claim Correspondence ] According to their Trip Delay Reimbursement policy [ See attachment 2 - XXXX XXXX XXXX ], Chase Bank should reimburse me for the XXXX XXXX reservation that I missed due to a trip delay caused by XXXX. My original flight itinerary with XXXX was scheduled to leave on XX/XX/22 at XXXX. [ See attachments 3 - Original Boarding Pass, 4 - Original Flight Itinerary ] However, XXXX had to rebook my flight last minute from XX/XX/22 at XXXX to XX/XX/22 at XXXX. [ See attachments 5 - Flight Change Itinerary, 6 - New Boarding Pass, 7