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Problem using a debit or ATM card. Hello, On XX/XX/22, at XXXX, I visited an ATM at XXXX XXXX XXXX in XXXX XXXX PA XXXX. I attempted to withdraw {$120.00} ( + {$4.00} fee ) at which point the ATM malfunctioned. The ATM held onto my card for 15 minutes, and then ejected my card. I then noticed that no cash or receipt had been dispensed. A message then appeared on the screen which stated hardware malfunction, your account will not be charged. I immediately flagged down an employee who said the ATM was probably out of order. They gave me a phone number on the front of the ATM to call. I then placed a call to the ATM company ( XXXX ) to assist me. Their number is ( XXXX ) XXXX and the ATM was labeled # XXXX. They stated that my bank ( Chime ) will need to complete a regulation E ( dispute