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None. I have a mortgage serviced by Chase for a property in XXXX, New Jersey. I changed insurance effective XX/XX/XXXX and paid premium directly with my insurance broker. I followed Chase 's procedure to inform them of change. Chase proceeded to send a check to the insurance company out of my escrow account for the premium amount of {$1400.00} despite the fact policy was already paid for. I was informed toward end of XXXX of the shortage in escrow this caused and that my payment would go up as a result. I contacted my insurance company ( XXXX XXXX ) who confirmed they never cashed the check they received from Chase ( as policy was already paid ) and sent that check back. I called Chase on this at end of XXXX ( I believe the XXXX but not 100 % sure of date ). After an hour long conv