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Attempted to collect wrong amount. Two day ago I talked to another XXXX employee of Wells Fargo Bank who had never been trained to underwrite a VA HAMP modification and as a result he understand did not the requires of the program of XX/XX/XXXX, VA Circular 26-10-02 that was a modification for Dept of VA loans that was a 40yr term with interest rates as low as 2 % interest rates. This XXXX XXXX XXXX I was talking to brought up a standard trick and said that I did not supply updated financials for the modification that they never started as they stopped processing VA loan for HAMP at some point in XXXX, which they received my financial documents on or about XX/XX/XXXX. Wells used the tactic of saying that homeowners did not supply them with financial document when they were actually