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Trouble with how payments are being handled. As of XX/XX/2022, Discover Student Loans ceased the ability for borrowers who are charged off from paying through their online portal. The only way to pay is by telephone where Discover Bank purposefully attempts to verify your personal information for debt collection purposes. They have provided me with zero explanation for this change of policy nor have they provided any notice whatsoever for this change of policy. I have made payments every month for six years on my charged off loan through the internet with no issues. They are simply attempting to prejudice alleged delinquent borrowers and inconvenience them.