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Deposits and withdrawals. On XXXX, my husband and I reported a rude and unprofessional customer service experience via the online Bank of America feedback inquiry regarding the Bank of America Branch ( XXXX XXXX XXXX, XXXX, CA ) in which my husband was denied the ability to withdraw {$70.00} from our checking account ( my husband is a noted account owner ). The teller had withdrawn the money from the account after my husband was PIN verified. However, refused to give my husband the withdrawal, insisting that he prove himself by showing his ID. Ironically, my husband was able to complete this transaction at another BOA branch in XXXX. On XX/XX/XXXX, I received an email from XXXX XXXX indicating she would be contacting me on this day. I personally left a voice-mail with XXXX indicating my