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Banking errors. Capital One bank decided to stop making their " XXXX Savings Account '' as well as a money market account and instead opened up their " Performance Savings Account '', in the process all the customers with the XXXX account had their interest rate set to match the children 's savings account rate of 0.30 % APY while new customers were given the rate of 3.30 % APY on the Performance accounts. They did not reach out to their longstanding existing customers to let them know of this change. So basically their prior basic account was downgraded and they are getting away with paying customers 11 times less interest for the same basic account that is now under a different name. The only difference between the old XXXX account and the new XXXX account is the interest rate. After spe