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Account information incorrect. Hello, I am submitting this request due to a late payment reporting on XX/XX/2022 on my account # XXXX. I want you to know that I understand my financial obligations. I have been a long-time customer and making payments on-time is a major priority for me. I made a mistake in falling behind. Unfortunately, during that time in the beginning of 2022 is when everyone was getting XXXX due to the second wave. At the time I was out of work and unable to even get out of bed. Since I already have XXXX, I got sick very badly and almost went to the hospital. As soon as I got back up and working I paid this off immediately and notified your customer service team. Also, since then, I have made 100 % payments on time and I'm more than halfway done with paying off the l