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Personal information incorrect. At least 3 financial institutions are using a ( new? ) system that asks 3 multiple choice questions that aim to authenticate the caller 's identity. At least one area of my information in the system 's data is incorrect, since a correct response on my part fails authentication. The first institution J.P. Morgan Chase offered no fall-back authentication process, so my account was frozen for 48 hours until I was able to reach someone high enough. Moreover, they will not tell me the name of the system they are using, so I can not even go directly to the data company to get the error fixed or to see the data they are storing in case it is completely wrong. Please help -- I'm straightjacketed from doing my fund management. As a second instance XXXX XXXX ( XXXX MD