Credit card or prepaid card — CAPITAL ONE FINANCIAL CORPORATION (MA)

Didn't receive services that were advertised. -On XX/XX/XXXX I received an email from my credit card monitoring service regarding a new inquiry on my credit report. -On XX/XX/XXXX I called my credit card company to inquire about the message I received. Per the representative at my credit card company I learned that Capital One was the company that made the inquiry. I was given a case # and a time frame of when to expect a return call from my credit cards Fraud department. -On XX/XX/XXXX I received a call back from my credit cards Fraud department where I was informed that my name, social security number and home address were used to apply for a credit card. The phone number that was used on the credit card application is an unrecognized number and the address information didnt includ