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Debt was paid. In XXXX my husband went inside our local Truist Bank to make payment on our car loan. In XXXX they started calling saying they had not received the payment. We spoke with a representative and told them we paid what date, and the amount. We also on XX/XX/XXXX at XXXX emailed them proof we paid. XXXX came and the same issues. XXXX came with the same issues. XXXX my husband went inside the bank to speak with the bank employee XXXX XXXX who assured us this would be resolved. Meanwhile, we were receiving collections calls every day all day. XXXX still no resolution and my husband again went to the bank but this time spoke with the branch manager XXXX XXXX who called corporate and said he would get this resolved .... still about every day we were receiving phone calls even after I