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Unable to receive car title or other problem after the loan is paid off. ok i have this account number with HMF " XXXX " last year i moved from XXXX to XXXX HMF sent the title from XXXX to XXXX to complete the state transfer at the DMV however the title got lost in the mail according to this tracking from XXXX XXXX since XX/XX/22 and nobody did his job by confirming if anybody received this title complete mess, couple of weeks ago i got letter from the XXXX in XXXX saying that they put a hold on XXXX title because they didn't receive XXXX title, i called the customer service tons of times and i honestly felt like it was a mistake going with this institution i could've financed with my bank at least when i call the customer service i will find someone who speaks XXXX, majority of the