Money transfer, virtual currency, or money service — Paypal Holdings, Inc (OH)

None. Dear CFPB Government, This is XXXX XXXX, we got a payment XXXX from XXXX XXXX XXXX XXXX company on XXXX XXXX XXXX, we contact a man name XXXX XXXX , he paid us by PayPal . We delivered the packages on XXXX XX/XX/XXXX, the XXXX tracking number is XXXX, XXXX. Due to the shipping problem, XXXX XXXX from XXXX XXXX XXXX XXXX company open a case on Paypal, we keep contacting with shipper and buyer. A month later, they got the packages finally on XXXX XX/XX/XXXX. But Paypal refund XXXX payment to that company XXXX XX/XX/XXXX. We usually use XXXX to contact XXXX, when he made the payment we noticed that the address provided on Paypal did not match the address of the invoice we had made, so we asked XXXX about it and he clearly stated that he was going to send it to the address of the invoice