Credit reporting, credit repair services, or other personal consumer reports — BANK OF AMERICA, NATIONAL ASSOCIATION (FL

Their investigation did not fix an error on your report. Bank of America has returned both payments made on the account then the Customers Service Representative advised that I did. It owe any more at the current time and that my account was up to date then a month later proceeded to state that my payment was late and now they are declining to remove it from my credit report and is not telling me the outcome of the decision