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Transaction was not authorized. On XX/XX/XXXX, a XXXX transaction has been made through XXXX on my Chase bank account. This transaction is a scam because the person messaged me on a social media platform ( XXXX ) about two event tickets available. He also asked about my personal information and XXXX number and I agreed verbally but never initiated the transaction nor did I authorize this transaction legally in any way. He never sent me the tickets that he promised, which proved that he is a scammer. My bank refused to give me this refund. They think I authorized this information but I did not. First of all, there is an information gap between him and me, so every decision I made was because I was deprived of the opportunity to get to some essential facts : he will use my XXXX account to