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Didn't receive advertised or promotional terms. On XX/XX/2023 I was on the XXXX XXXX website purchasing three airline tickets for {$1100.00}. When it was time to pay there was a credit card offer showing to apply for an XXXX XXXX XXXX card with Citibank. The offer stated I would receive a {$400.00} statement credit. I clicked the button and a new window popped up. I started to fill out the application and the website said it looks like you are already a Citi cardholder and to sign in to make the application faster. I did that completed the application and was approved. However, I was never given a button to click or anything to go back to the XXXX XXXX site to finish paying. I also never received a virtual card either. I did receive email stating I was approved. I had to pay for the ti