Credit reporting, credit repair services, or other personal consumer reports — CAPITAL ONE FINANCIAL CORPORATION (AL)

None. I CONTACTED CAPITOL 1 CREDIT SERVICES IN REGARDS TO REDUCING OR REMOVING HIGH INTEREST RATE COST DUE TO DELAYS IN WORK DURING COVID AND REDUCTION OF INCOME. THEY DENIED ASSISTANCE WITH MY REQUEST WHICH HAS CAUSED DELAYS AND LATE CHARGES BEEING ADDED. DUE TO INCREASES MY MONTLY PAYMENTS ARE EXTREMLY HIGH AND MOSTLY GOING TWARDS INTEREST AND NOT THE PAYMENT.