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Credit card company isn't resolving a dispute about a purchase on your statement. Refer to my case no. XXXX with bank of America on my recent fraud claim on XX/XX/XXXX my travel visa credit ending in XXXX. I received a letter only XX/XX/XXXX from the bank, said that my claim was declined reason is the fraud was issued by my phone. I reported I lost my phone before this fraud transaction was made and I was in financial centre calling the fraud department with banker at the time it was happened. On XX/XX/XXXX, I have reported my phone was lost and dont have access to receive message at Bank of America Financial center at XXXX. I was talking to fraud department on the phone at financial centre with the Banker XXXX XXXX from XXXX XXXX XXXX XXXX, XXXX while this transaction was made. Th