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Their investigation did not fix an error on your report. I closed my XXXX credit card on XXXX The account has been reporting wrong for the past two months! Its still reporting open, still reporting a high utilization and as of XXXX a late payment was reported! This has damaged my Experian credit score! At the time of my account closure on XXXX my payments were current and not late! I have disputed three times with Experian and they say XXXX says its open! But when I contact XXXX they send me emails confirming the account closure date and I send that to Experian and nothing gets fixed! I was denied an apartment due to this error hurting my credit! I just get generic responses from XXXX customer service or they deflect the issue!